Wednesday, September 20, 2006

CBNsat clarifies their position

This is a reply to the email that was sent by us regarding the outcome of Monday (Sept 18th) Court hearing we wish to state that we received CBNsat's reply yesterday but we were unable to publish it yesterday. We like to like to thank Legal Manager of CBNsat, Dilani Nandasiri for taking time to reply. We raised issues such as the granting of refunds and their position on signing up with another operator. Given below is their reply.

"We do understand the frustration of the customers as we are experiencing it too. We also want to be fair by all concerned and it was not the customers' nor our intention either of terminating the services. However, we are not in a position to issue refunds at the moment whether we like it or not. Therefore we appeal to our customers to continue giving us the understanding, patience and support they have been very generous with so far.

As mentioned previously, we are considering certain options, one of them being to enter into an agreement with an operator that has already been issued with the necessary license for satellite broadcasting. Hence the reason our lawyers requested the court for permission to re-commence transmission through another operator pending the processing of our application. This was done in the interests of our customers and stake holders, in order to safeguard them from more delays.

This request was granted by the Supreme Court and we were given leave to commence transmission once we finalize any necessary commercial arrangements, without having to seek further permission, so although the next date for the Supreme Court hearing is the 6th of Nov 2006, it is not necessary to wait till then.

We do not have a fixed time as yet as to when we are shall be able to start as we only obtained the court's permission yesterday (Sept 18th). However, please rest assured that the things are moving ahead and it should not be long before we are once again able to enjoy the infotainment service much missed by all.

Dilani Nandasiri"

According to this email from CBNsat they seem confident of resuming services once they sign an agreement with another operator and as mentioned previously the only two who have received licenses now is SLRC and SLT. We are also made to understand from some of our readers that out of the 26 applications, most of the licenses are for the regional cable tv operators and a few others are for satellite based services - it is not clear how many and how many will be given the license. So probably CBNsat will be able to tie up with the companies who got the license to provide a satellite based service.

Please keep us updated on any new developments regarding CBNsat as the days progress.

70 comments:

Alf said...

There is only two operators with the so called license.

So CBN does'nt have much options. Either SLRC or SLT. Out of these two, who will be more co-operative?? I think SLT is a good option as they have a good management without any political influence not like SLRC.

Lightning_Struck_Tower said...

i agree with alf. SLT is the "less" corrupted firm of the two. And it's not totally govt owned (nearly 50% shares owned by NTT of japan).

dini said...

well, CBNSat is 'between the devil and the deep blue sea'

Anonymous said...

Interesting development. I'd suspect this was the intended outcome of all the fuss and closures, but I don't attribute much intelligence to the government so maybe not.

Let's see where this goes.

cbnrep said...

“so although the next date for the Supreme Court hearing is the 6th of Nov 2006, it is not necessary to wait till then.”

This means that we can do the trasmission when we finalize the aggrement with the operator who has the new licence.

I am not sure..

Alf said...

I do not understand the following statement. Can somebody explain or Ms. Nandasiri can you elaborate more on this

"This request was granted by the Supreme Court and we were given leave to commence transmission once we finalize any necessary commercial arrangements, without having to seek further permission, so although the next date for the Supreme Court hearing is the 6th of Nov 2006, it is not necessary to wait till then."

So if CBNSat tigh up with a licesed operator can they start transmission immidietly??

MANIL said...

Yes alfy they can once they sign a commercial agreement and there is no time frame(If they sign tommorow they can inform courts and commence transmission immediatly)

TO MY KNOWLEDGE THERE ARE THREE LICENCED OPERATORS,OTHER THAN SLRC AND TRC,BALUWARDENAS TVLANKA IS ALSO RUNNING ON A SIMILIAR LICENCE,BUT I DOUBT WHETHER CBN WILL EVEN TALK TO A DOG LIKE HIM

Alf said...

Ooh CBN...Pls sign an agreement and start transmission ASAP.

cableguy said...

Good News CBNSat!

Thanks for the update. I guess this means CBNSat will not be reaping all the profits. They will have to pay a fee or share profits with SLT or SLRC. Well its a shame for the investors who worked hard and put in a lot. But given the siyuation "something is better than nothing".
We do admire and appreciate you taking a hit in order to keep your subscribers happy.
Thank You

Alf said...

sharing profits with a partner is OK when considering the current situation of not earning any profit.

Looser said...

If CBNSat made an agreement with SLT or SLRC, I' sure this TV Lanka guy will do something else to stop it.

I already given my hopes regarding CBN. I enjoyed CBN for 10 months so I won't ask for a refund.

Anyway I wish CBNSat All the best.

matrix said...

As per the CBNsat lawyers statement which means they can resume the transmission when they sing the agreement even before next court hearing ??

MANIL said...

Yes MATRIX,No sooner they sign a commercial agreement with a licenced operator they can go ahead and do the transmission for the interim period,Untill a proper licence is issued to CBNsat.

Its to be seen how SLRC and SLT will react to the proposal,Hopefulyy the reaction will be positive in the interest of the agrevated subscribers.

matrix said...

At least one of those service providers (SLT OR SLRC) should help CBNsat on this on matter. As customers we are so frustrated since this matter was dragging so long. This is Sri Lanka any this is possible. Our entire system is so corrupted that we don’t know what will happen next….

Unfortunately this government or even the corrupted legal system is not considering the consumers rights. THIS IS SRI LANKA.

Hope for the best.

Alf said...

any developments yet!!

Have CBNSat approched SLRC or SLT?? What has been their reponse??

Dase said...

Please donot think that iam pessimistic.This will not work .Top level dont want CBN Sat to continue and they will somehow stop it if there is such a move.

Sameera said...

I totaly agree with Dase...

Only thing CBNsat can do is to transmit signals from another country. There's no law in our country... As Dase said top level do what ever they want...

matrix said...

So what is the status about the agreement which CBNsat is going to sign with SLRC/SLT. Don’t know whether this will take another one month.
If any one knows please update.

dini said...

guys i think this discussion about signing a commercial agreement should not be taken too far. at this juncture lets say that it will never happen. i think we should wait patiently till the result comes out. things should be discreet. there are too many CHACALs out there.

Alf said...

Should not take long time if it is spelled out correctly and an attractive incentive is forwarded to the License provider.

jesika said...

I have a friend in CBNSAT, I met him yesterday. He said, yes they are going to link up with SLT or SLRC. But if it fails or the court case drags for long time they are going to shift CBNSAT to Maldives and start transmission.

matrix said...

If that statement is TRUE it is a very good idea. Then our corrupted government or the corrupted legal system could not do any thing. But that discussion CBNsat should have taken long time back. So that means we have to wait much longer period to see the infotainment.

Any way I don’t know WHEN…but wishing all the BEST for CBNsat..

Seams that some employees have left from CBNsat (because one of my friends relation works in CBN & according to him almost 17 permanent staff has left CBN already). Can any one confirm about this

hush said...

theres is another option, which I beleive CBNsat has exercised which hopefully will workout if this uplink with SLT or SLRC does not see daylight.

unfortunately cant comment here as vested interests are closely keeping a eye on the blog.

Alf said...

Jesika

Ask your friend for a rough date for this commercial agreement to be finalised. Or the current status of it. Whether its under negotiations, drafted, sent to SLT/SLRC etc.

dee.panadura said...

Jes.

Hulla, Gota and the boyz must be already calling Gayoom.

Who knows? They would have told Gayoom that if anyone opens a satelite thing in male, there would be two Kfir's whithin minutes and it would be good as a Tsunami.(or owing to size one'd be enough,What hero's?)

Oh! forgot, thats a small island and is another country. So Laws may be in practice there.

Looking forward to the best for CBN.

Will wait- no choice, Satnet-Never, UkayeeFTA-nothing much.

Dase said...

Yes they should have thought of this option of operating in another country long time ago.I think still they have not understood the level of corruption in this country.my argument is even they started to operate from Maldives these corrupted politicians will try to ban it also. Then CBN Sat have a strong case to fight because Shitnet is also doing the same thing and so government will have to treat both firms equelly

Looser said...

Government will never treat equally to SHITNet and CBNSat. Don't forget this is Sri Lanka.

cableguy said...

Dase
Very good and correct point. In a perfect, law abiding country. Yes. But we all seem to keep forgetting this is Rajapaksa and the clan land. Laws are only meant to be used as and when they want, and how they want.
Otherwise why would any PREZ need 53 people to go to Havana and New York for two weeks, just for a 6 minute speech?

Case in point: CBNSat and LBN out while COMET and SHITNET is on. COMET has the Fashion TV channel too.
So no matter what Shitnet can do, doesn't mean CBNSat can bring that up to justify their case. There is absolutely no fairness and proper justice in this land. If there was, we will not be bitching like this on this blog.
In fairness to CBNSat, they may have been trying to hold on to their investment and tried their best to continue operations here. So we have to give them a break. Maybe now is the time to start looking outside of Rajapaksa Land to transmit.
Lets give them time to get their act together. Remember guys! They have an easy way out. They can blame it on the authorities, find loopholes and file for bankruptcy and get their money back. Then we will all be screwed. So lets work with them and try to get this damn thing on. It may take a little time and patience on our part.
I know it sucks. But I guess we have to learn to adjust and live in Raja Land. All because a majority of the MOFOs in the country made him the PREZ. Now we all have to put up with the shit.

Dase said...

I am with CBNsat and as mentioned earlier will never go for Shitnet even it is paying me.we must do some propaganda work to educate other people in sri lanka not to go for shitnet.We must highlight what these people are doing and remeber this fellow is the Director General of Defence ministry.so you can imagine what will happen to our defence secrets.

Nuwan Perera said...

Although they are looking at tying up with SLT or SLRC, at the same time they could look for the possibility of tying up with an Indian Operator for the uplink. I think this should be chaeper as India should have many uplink license holder as oposed to just two in Sri Lanka. Thus effectively reducing the price. I beleive there are more possibilities like this at this moment.

bank_dude said...

Blog admin, Please update latest developments.

matrix said...

could anyone update the latest status PLEASE

Alf said...

I am fed up with the current developments and thought of getting a new system that includes all the CBNSat channels + more.

C ya guys...i am going to get my entertainment back.

Pradheep said...

Alf...

From where are you buying... Please respond

Dude said...

Maybe our politicians should have a look at this article

DTH operators bridge the urban-rural divide - RASHMI PRATAP

TIMES NEWS NETWORK[ FRIDAY, SEPTEMBER 22, 2006 02:07:01 AM]
MUMBAI:

What do pubs and grain mandis have in common? They may seem poles apart, but both are being used by direct-to-home (DTH) service providers to rope in subscribers. As DTH struggles to find a foothold in the cable TV-dominated entertainment world, the nascent industry is coming up with innovative marketing methods to announce its arrival.

DTH allows beaming of satellite programmes directly into your home through a personal dish. The first DTH operator was Dish TV, followed by government-owned DD-Direct Plus and Tata Sky.

Zee Group, which offers DTH services as Dish TV, is banking not only on pubs and discotheques but also rural mandis and ‘melas’ to push its offerings. Not to be left behind, the latest entrant on the DTH circuit, Tata Sky has roped in ITC e-choupals, Godrej Aadhar (the rural services and retail initiative of Godrej Agrovet) as well as Indian Oil to expand its subscriber base.

“There is great demand for DTH not only from urban areas, but also in rural areas. To tap rural customers, we have tied up with ITC e-choupals and Godrej Aadhar,” Tata Sky MD and CEO Vikram Kaushik said.

When a farmer sells his produce at an ITC e-choupal, he has cash in hand and can use it to subscribe for DTH services. Similarly, when a gas cylinder from Indian Oil is delivered at a home, the delivery boy carries Tata Sky pre-paid vouchers, which can be purchased by the user. “We are also in talks with HLL’s Sangam Direct for a tie-up,” Mr Kaushik added.

Tata Sky, which rolled out services on August 8, is adding over 500 users per day. “Nearly 30% of our users are in rural areas,” Mr Kaushik said.

Anjali M Nanda, VP (marketing), Dish TV, said besides the distribution tie-up with HCL, the company has partnered with DVD libraries, malls and pubs for giving demos of DTH as well as selling set top boxes and pre-paid vouchers.

“Those who run DVD libraries are aware of people’s entertainment needs and are able to convince them about specific offerings. We have also joined hands with some cable operators, who are realising that DTH is here to stay. They are acting as our dealers,” she said.

In rural areas, Dish TV runs fleet of vans for demos, installation as well as selling hardware and pre-paid vouchers. “Through village contact activities, we ensure deeper penetration into the hinterland. After crops seasons, we give demos at mandis because farmers are cash rich and are able to commit,” Ms Nanda said.

For the higher-end users, Dish TV undertakes weekend promotions through screening in pubs, clubs and malls. “Our marketing efforts vary from place to place. At the end of the day, innovation is the key to success in marketing,” she added.

JOKIYA said...

The latest is that they will be speaking to the licenced operators,and all this will take time and furthermore one of the licenced operators should agree to the proposals of CBNsat.

If that does not go through November 6th seems to be the only option as uplinking from another country is not easy as we talk and there are restriction.

Alf said...

Pradeep,

I cannot post how in this blog as there are lot of naughty ppl reading this blog.

Pls send your contact details to the BlogAdmin and he will forward it to me and i will contact you.

Blogadmin pls forward the emails you get after checking their identity.(Whether they are real CBNSat subscriber).

Seems like it is going to be a long wait for all before CBN comes back.

TV & Radio Sri Lanka said...

Alf...

Your contact details are required.

Admin

JASON said...

ALF DONT GIVE THAT INFORMATION OUT TO ANYONE AS HULUBALLA IS GUNNING DOWN FOR THESE DEALERS AND HE HAS ALREADY BLASTED HIS STAFF SAYING SATnet IS THE ONLY ONE WHO CANT SELL WHEN THESE GUYS SELL IN HUNDREDS.

ACTUALY THESE GUYS ARE DOING A SERVICE TO US WHEN SHITnet IS TRYING TO EARN 200% PROFIT GIVING THE SHITEST CHANNELS AVAILABLE IN THIS PAKAGE.

DONT RUIN THE ONLY ENTERTAINMENT WE HAVE.

W32@bitrate.vbr said...

I hoe his EX....& his jing Bang will get some idea as to what DTH is all about on his visit, as CBNsat has reqested his intervention... like asking feathers from a Tortise...

Alf said...

No way the details will be disclosed here. So don't worry Jason.

lil_birdy said...

When the whole world goes forward, our political bastards will only drag us down! to the bottom!

lil_birdy said...

one thing for sure..... such great product, which actually brought somuch to our lives, is doomed! thanks to our govt! Mahinda.....hope ur sorry secretaries will read this blog and update u of the serious damage thats done to all of us!
i really wish cbn sat would come out of this mess, and give us the best services!

lil_birdy said...

Howcome, if the licences are revised, multivision is still running? This is injustice to the maximum!!! Utter shame on our politicians! MEDIA MINISTER - dont u have a back bone? MAHINDA - dont you have any developmental plans for this country? When r u going to stop listening to ur brothers, who only ......?

Meth said...

CBN tell us have you contacted SLT or Rupavahini. I belive not

Meth said...

When I call CBN they said they need three to four weeks to finalysed the Commercial agreement !!
I cant belive it. It is looks like CBN do not wants to loose money by using another ones uplink facility. Are they waiting till november decision??.

yakuza said...

has cbn contacted any of the operators SLT or SLRC. any news about their response.

Meth said...

CBN say they need to uplink from their premises with using others licence. I dont belive this is a right move. If MoD's concerns over security over the transmission,Whether the courts allow the same transmission with anothers licence? This is a joke I belive? Is CBN takes us "Kade".... The do not want to loss any cent of this(transmission) CBN keep in mind you have a responsibily for more than 20,000 customers who sign with you.

Max Payne said...

Hi ALF and BLOG ADMIN, please follow PROPER AUTHORIZATION PROCEDURE to evaluate whether a user is an actual CBNsat customer before sending details to ALF & vice versa.

Checking name and account id wont help since those details are already shown on the online petition. So anyone can get those details and play as a CBNsat customer. So please follow proper authorization procedure.

matrix said...
This comment has been removed by a blog administrator.
matrix said...

"METH" You r right mate

Friends CBNsat is playing with the customers. When I call today they informed me that they need 4+ weeks to finalize the commercial agreement, which means they are not going to sign the agreement until the 6th of Nov 2006 court dission or don’t know at any point they will sign an agreement as such.

SINCE THEY WANT TO SATISFY THE CUSTOMERS only their unprofesional laywer has made the statement “This request was granted by the Supreme Court and we were given leave to commence transmission once we finalize any necessary commercial arrangements, without having to seek further permission, so although the next date for the Supreme Court hearing is the 6th of Nov 2006, it is not necessary to wait till then.” They know how to play with the WORDS.

Why our “CBNSat Subscribers Unite” is silent.

cbnrep said...

The set of lawyers that we have hired & the set of lawyers who woks for CBNsat, they are talking crap.

Any way assume that the problem will get solved end of this month, now only few people are reaming in the CBNsat call centre & the technical division to give support to the customers. As per today more than 20+ employees have been left CBN.

TV & Radio Sri Lanka said...

Wonder who CBNsat Rep... is.

The figures we are getting do not match his/hers. We hear that some of the sales people have left since there are no sales and most of their salaries are on a comission basis. So it is understandable that they have left. Some Call Centre officers have also left. But there are no reports of mass dessertion of CBNsat by its employees and most of them are still holding on.

Even if CBNsat Rep is correct. We are talking only of 20 employees out of 300 which still leaves 280 employees.

Anyway the employee turnover in departments like Call Centre are generally high since young people find call centre jobs only for a short time till they complete studies or find a permanent job in another field. So for any company this is normal but in CBNsat's case they will not replace till they get themselves back on track.

On the agreement with SLT or SLRC since a commercial agreement has to be signed it will take time since they have to work out the prices, etc.

However we do not know the status of the deal with SLT & SLRC, however we request those of you who have full details not to post them here since there are prying eyes who will keep watch to put a stop to this deal also. If you have details of this deal please email it to us.

We hope "CBNsat Rep" is really from CBNsat and not posing off as someone from CBNsat, giving out false information.

Alf said...

My opinion is/was that CBNSat should take operations out of Country or sell the business to a Management that can handle the Government. Ideal person is HarryJ or SLT.

The current Management is too young and immature to handle these kind of sensitive matters.

Anyway i am not looking forward now for commencement of operations as it is just a mirage.

Dude said...

Moving the operations to another country might not work since they may ban the import of CBNsat decoders to Sri Lanka and then it will be back to square one. Also relocating a business is not an easy thing to do.

However Alf I feel that eventually if this does not work out. CBNsat will have to sell operations to another person.

It is sad to see this happen to the pioneer but then this is Sri Lanka and here cheats reign.

The question is. Are we to wait till then or are we to buy another connection.

MANIL said...

The admin is right and the number of employees who have left CBN less than 5 and yes,Its not easy in getting a agreement going with SLRC & SLT as both are government ventures and these are influenced by the same people who wants CBNsat destroyed.

There is nothing wrong with the legal team of CBNsat and everyone should understand that it has been taken above the law by the rulers of this country.

There is nothing we or the management of CBNsat can do without the direct intervetion of the presdident of the country.

bank_dude said...

I have lost my faith with CBN now. I can’t afford to go for another operator. So I’ll wait till they resume transmission on some day (looks like not) and keep the Dish & the decoder to look and enjoy that I had such a facility. I believe most of you guys are in the same position like me.

NotBloodyFooled said...

Blog Admin Could you forward my contact details to ALF

cableguy said...

Hey Alf

How is the "new service"? Is it up and running? Is it digital? Do they have STAR WORLD, STAR PLUS, ESPN, STAR SPORTS, AXN and other good channels? Was it cheaper than CBN?
Please answer any questions that you can, while safeguarding your secrets. I understand if you dont answer, in which case I will get in touch with you through the "underground". You know what I mean! Through the Digital Mafia.

cableguy said...

Blog Admin
Please forward my contact details to Alf.
Alf, please email me when you get my contact details.
PEACE!

Meth said...

As per the info. I received, It is seems to be no one has given licence to broadcat cable TV in Sri Lanka. Any one who have the news that "Rupavahini" and "SLT" have the licence , Please send details from where you got that information. ADMN Do you have the news?

Lightning_Struck_Tower said...

guys give the lawyers and CBNsat legal team a break. I for one know they tried their best (still trying). Even if god's lawyer team were to be assigned for this case, there wont be any progress coz in srilanka, robbers have more powers than gods.

JOKIYA said...

Absolutely correct LST,and Meth is also on the dot and no one has been issued the new licence as at yet,But it seems that the licences of SLRC,SLT,LBN are finalized and awaiting the signature of the President.

Alf-Be careful in giving the contacts to people.

Cable guy - Yes you get all the channels you mentioned and more like TEN SPORTS,ZEE SPORTS & PACKAGE,STAR MOVIES and what you want they have it

Max Payne said...

Blog Admin, Please forward my contact details to ALF, I've sent u a mail yersterday and I will send a nother one today.

cableguy said...

Alf and Jokiya

Please hook me up too with this great service. I am impatient now. I have lost all my patience waiting for CBN. There is no more patience left on this soul.

Blog Admin. Please give my details to Alf.

NotBloodyFooled said...

ALF Jokiya.....Dudes hook me up too....I authorise the admin of this blog to provide you with my mailing address....come onnnnnnn

dee.panadura said...

Alf & Blog Admin,

Please do get me in too.

I have an option (only FTA channel) but if i do get some quality ent. i'm willin to pay for it. Better if FTV is there too.

Admin- please release my eml id.

Dase said...

Blog Admin
please provide my email to alf

lil_birdy said...

I havent lost faith. Will wait till i get cbn back!
As lightening_struck_tower said, they tried their best and are still trying their best! and i know with the amount of corruption in this country, its really not easy to fight on legal grounds!
With best lawyers like romesh de silva, if this doesnt work...it obviously is true that even if it was god's lawyers the case would still not win!
Anyways, all the best to cbn!keep up the spirits... i know u will come out of this!

lawije said...

Going by the happenings in the past few months, it now seems that CBN would not be able to commence transmission for at least another year. The latest news from ITN revealed that TRC has decided to develop a “White paper” detailing out the criteria for any new company to obtain licence for broadcasting. It will take 6 months or so. The Attorney General will study it and make revisions, if needed, and forward back to TRC. Thereafter it has to tabled in the Parliament as an Act by the Minister concerned.

In this situation CBN should refund the deposits taken from us or pay the prevailing bank interest. Their failure to adapt to the proper legal conditions is no concern to the customer.

We have waited enough. There are other channels we can use. Yet, I do not think we should leave our money in a project which is going to be inactive for a long time. It is not what we have been promised. It is time we get together, like Pramuka customers, and fight for our rights.

Lawi